Frequently Asked Questions

Common questions about buying, shipping, and receiving Boxvora shipping containers.

How does shipping work?

Flat-rate $600 anywhere in the contiguous United States. Standard handling time is 2–3 business days after order confirmation and cleared payment; standard transit time is 1–4 business days after dispatch.

What about delivery access?

Your site needs to be level and firm (gravel, asphalt, or concrete), accessible to a tilt-bed truck with ~100 ft of clearance, and clear of overhead obstructions like power lines.

How is product condition described?

Every container is graded against our Condition Guide — new, one-trip, cargo worthy, used, or refurbished — with photos and clear descriptions on the product page.

How does payment work?

Submit an order request, our US team confirms inventory and delivery timing, then sends a secure payment link. We accept major credit cards, ACH, and wire transfer.

Is sales tax included?

Prices are USD without sales tax. Tax is calculated at checkout based on your ship-to address — see the Sales Tax Policy.

Returns and issues

Inspect at delivery and report material discrepancies within 48 hours — see the Refund & Returns Policy.

Contact Boxvora Container Solutions

15 Carter St, Chelsea, MA 02150 · 413-848-4982 · Boxvora@gmail.com

Monday–Friday, 8:00 AM – 5:00 PM ET. Flat-rate $600 shipping anywhere in the contiguous United States.